About us

Personalized customer service

We work harder and more often. We try harder, too, ensuring our efforts produce top-notch results

A dedicated team

Our clients enjoy the right mixture of services and strategies

At Surgeon’s Advisor, we partner with some of the most successful medical practices in the United States and the world, providing them with customized digital marketing and online patient acquisition strategies. Since our founding in 2003, we have focused exclusively on the medical space, working closely with top plastic surgeons, facial plastic surgeons, dermatologists, cosmetic dentists, and other practices that do not rely solely on insurance-based revenue. 

Average Client’s Score

Our performance is among the best in the medical industry

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How Do We Do It?

Results that positively impact practices and change lives

How do we do it? Simple. We’re very aggressive. Coming from digital marketing and software development backgrounds, our team has been leveraging technology-driven optimization strategies that are at the bleeding edge, year-in, and year-out – and always ahead of the pack. We benchmark key performance indicators and report against their progress every month. 

This methodology really has changed lives. One surgeon, one location is now three surgeons and three locations. Five doctors and eight locations are now 17 doctors and 11 locations. One surgeon started at $600,000/year and is now a $10 million practice. One of our most exciting clients is a one-surgeon, $50 million practice. Yes, you read that right.

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Customer Service that Speaks Volumes
Customer Service that Speaks Volumes

Customer service that speaks volumes

At the forefront of the industry for nearly 20 years, Surgeon’s Advisor is considered by many to be one of the best companies in the space. Unlike our competitors, however, you won’t find us advertising in magazines or at conference booths. In fact, you won’t find us advertising much at all. For the past two decades, we have been a successful word-of-mouth operation, referred again and again by satisfied clients, including industry academies and societies. 

From day one, we have maintained a level of integrity and transparency that has been at the forefront of our business model. We feel this sets us apart from the many others who enter this relatively young field because they see there is a lot of money to be made, yet without having the necessary experience or business acumen to successfully and consistently deliver. It’s easy to take shortcuts in this industry, shortcuts that can hurt you online. 

At Surgeon’s Advisor, our focus is on creating a fulfilling partnership that can stand the test of time and last years, even decades; all while helping your practice be as successful as it can be. 

We know that performance is just one vital ingredient. So is customer service, and our clients are some of the most demanding out there. We have scaled our customer service, communications, and reporting to meet your expectations. We measure everything, from regular communications to acknowledgment time, turnaround time, and more. If we provide unmatched performance and customer service we know you’ll stick around – so that’s what we focus on – each and every day.

A Word From Our CEO

As CEO of the company, I am in a privileged position because I have been doing this for a long time. I am good at what I do, and I’ve been successful. That allows me to be picky.  We choose to work with practices that are a good fit: clear expectations, a drive for success, a focus on pleasant, transparent communication, and an appreciation for the value of what the right digital marketing strategy can provide.

Every quarter we measure the performance of our clients versus their competitors and look closely at the companies driving each practice’s visibility.

We listen closely to our clients. I have personally met thousands of doctors, surgeons, practice managers, consultants, marketing specialists, and industry leaders over the years. I’ve gotten to know many personally as well as professionally, and have shared podiums, panels, and lecture time while giving over 100 talks across the globe. I listen to and absorb what you have to say, so my company and my team can meet and exceed your unique needs.

Relationships are important to me. We don’t require long-term contracts because we don’t need them. We earn our business, and we do so day-in and day-out.

When it comes to creating your digital marketing strategy and all of its associated components, we’re focused on building strong assets for you that can last a lifetime and have real-world value: Assets that can be sold or transitioned to a new partner as part of your long-term plans. We won’t just help you succeed today, we’ll help you succeed a decade down the road and longer. We have clients going on two decades.

I have listened to your feedback, I have evolved my company, I have empowered my team, and we are all motivated to help you thrive.

Not just thrive, but rule. We want you to rule your market and crush your competition and I want to help you along the way.

I’m looking forward to working with you.

Robert Baxter's Signature

CEO
Surgeon’s Advisor