Dear Robert. I’d like to take the time to personally thank you for your efforts on my behalf. They have been first-rate, and the results you have achieved are fantastic. While at first I was unsure of the degree to which an Internet strategy could impact my practice, I now only need to examine the books to appreciate what an impact the right Internet strategy can have. Year-to-date revenues are up 550% over this time last year. Internet referrals are four times those of doctor referrals, and nine times those of patient referrals. What’s more, the website looks fantastic and I get nothing but compliments on it. It is such a great improvement over what I had before. It has also been a pleasure to work with you and your team. When I need something, you address it immediately. Now this may sound odd, but it’s true. I’m finally at the point where I’m concerned about your longevity. So much so, that I’m considering taking out an insurance policy on your life, because if you were gone, I don’t know what would happen! You have become the number one asset of my practice, and because of that, you could become the biggest liability if I were to lose you. All in all I would recommend your services completely and would be happy to speak to any prospective clients on your behalf. Thanks again.