On a Saturday morning fifteen years ago my wife and I went to the Audi dealer to trade in my A4 for a newer model. While waiting to visit with our trusted salesman my wife suggested that I take out a TT roadster for entertainment. On the surface it was aesthetically pleasing but the real pleasure came when I took it for a test drive. It was awesome fun to drive and its overall performance was superb. After the drive I discovered that my wife had gone to the dealer several days earlier and purchased it for me. I still drive it everyday and its performance, hidden beneath an attractive design, is still terrific.
I have had a similar experience with Robert Baxter and his team at Surgeon’s Advisor. I first met Robert over 20 years ago when I chaired an AAFPRS committee that was charged with selecting a developer for the Academy’s first web site. Robert’s proposal was the best, and his crew created the first of several iterations of the Academy web site.
Given this rewarding experience with him, and his thoughtful approach to our needs, we recruited him to design a site for our office that same year. We have gone through several design changes and 4 years ago we hired a local marketing group to redesign the entire office aesthetic. Robert’s team worked with them to integrate the new look with a productive and rewarding web site infrastructure. An attractive web site that has poor visibility is not what you need. The Surgeon’s Advisor team did a great job of making our site visible in our community. More importantly, however, they continue to refine and upgrade the site as the internet search protocols change. They provide monthly performance reports and suggestions for enhancements. In our partnership with them the only shortcoming has been on our end. For example, they would like more quality video content that we need to create with patients and it is challenging to find the necessary time. When we get new material to them it gets integrated very quickly. Our office manager has regular conference calls with our Surgeon’s Advisor representative and our web site is the most valuable marketing tool we have. Robert is a knowledgeable creative leader and his values are communicated through his entire team.
Like my sports car, the web site’s performance is its best feature.
Rob, Amelia and the team have helped my practice work through a variety of changes with our website and helped make our plastic surgery brand one of the top practices in state of Texas. Digital marketing can be challenging but having a partner like Surgeon’s Advisor has help us adapt, as times continue to change.
I launched RealSelf 14 years ago and Robert Baxter happened to be one of the first people I met from the aesthetics industry. This proved to be a serendipitous introduction; Robert not only represents many of the most prominent practices in the US, he is a true digital expert who understands the power of data and insights and how they can help a practice grow and compete for the next patient. Over time Robert and I shared the podium at congresses across the world and I saw first-hand his emphasis on transparency and delivering results for his clients. But perhaps what's most important to a client of his is the fact Robert is unafraid of telling the truth and being direct. Countless times I've turned to him for advice, and I always know he'll give me the straight scoop (with a touch of kindness!).
I was Surgeon’s Advisor’s 3rd client. Over 15 years later I am still here and still happy.
With the help of Surgeon’s Advisor our practice has grown. We began as a solo practice and today we number 12 doctors, 3 nurse practitioners and counting.
Surgeons Advisor is cutting edge, reliable, cost-effective and trustworthy. These traits can be hard to find in a Web/SEO Company. I have referred many of my friends to them over the years.
Surgeons Advisor is the real deal. Hiring them is a "no-brainer."
I’ll begin this review by letting you know that I have employed Surgeon’s Advisor for nearly 20 years and that I continue to have the utmost confidence in them. For years I have been bombarded with solicitations from other companies claiming that they can do a better job positioning my sites. Friends and colleagues have frequently tried to persuade me to use ‘their people’ because "they are the best". But I have never separated from SA because they have as much or more experience in this specific realm than any other company and because they listen to me and are incredibly responsive to my needs. Additionally, SA does not just react to every change in Google’s algorithm. They analyze all aspects of the moving landscape and look to the future to create a comprehensive and malleable plan of action. Furthermore, the way in which our relationship is structured, SA stands to make more money when my sites are performing better and they recognize we are a team.
I realized long ago that there is not a single SEO company out there that is privy to secret information. Therefore, if many companies are positioned to stay current with the same information, what seems most important to me is customer service. Can I access the top people in charge? Are they listening to me and analyzing my sites when I bring something to their attention? Are they forward thinking? How are my sites performing?
After many years and many challenges, Surgeon’s Advisor continues to deliver on all fronts and I highly recommend them.
We have been working with Surgeon’s Advisor for over 5 years on several projects in different markets and they are an integral piece to the success of our digital marketing strategies. The team is responsive, efficient, and ahead of the digital curve! Having worked with over a dozen agencies, we find Surgeon’s Advisor really knows how to communicate our brand and is always looking to adapt to changes in digital marketing in order to put our practices’ in a position to win clients.
I’ve worked with the Surgeons Advisor team for over ten years and they have never disappointed. Their creativity and responsiveness to our association needs exceeded my expectations. Robert Baxter, CEO and owner, always made sure that we were ahead of the times in the Internet world and that we were pleased with the deliveries. His wit, his knowledge of the industry, and incredible personality have definitely played a big part in our successful partnership.
I’ve worked with Surgeons Advisors for over 10 years now and it’s interesting because they came highly recommended by a friend of mine who is not even in my field. He's actually a plastic surgeon. He had gone from basically a new practice to, I think, essentially owning his market in a short period of time. When he recommended Robert and his team, we realized they have done this repeatedly for a lot of their top tier practices in plastic surgery. Although I was one of their few dental clients at the time (maybe even the only one), I thought it was very efficient and the results definitely exceeded my expectations. The experience has been overwhelmingly positive, my rankings are great, the leads are even better, and the activity just keeps going and going. Being able to give them guidelines as to the direction I want my practice to grow really makes all the difference. They listen and allow me to collaborate in what ends upping successful result almost always. These guys understand the industry, they’ve adapted methods to deal with changes and they do this very quickly. Just because I am a dentist and most of their clients are plastic surgeons just meant that I had to work a little bit more than I thought on the front end but boy did it pay off! There is a poignant level of trust that has been developed over time. This is a different vendor. Whenever I speak with them it feels like they are a family that basically makes you feel like you're their only client. What is particularly impactful is that this drive for performance, ethics and transparency goes beyond the CEO, his whole team endeavors to perform at the highest standards. His operations manager in particular is a superstar! Amelia is smart, driven and outcome oriented. She has over a decade worth of experience on both sides of the equation. First, a digital marketing specialist and secondly is a highly capable operations manager. The combination of both helps give Surgeons Advisors a unique advantage. The result is a very significant, positive impact on my ROI along with rewarding confidence, inspiring, outgoing customer experience.
We have been using Robert Baxter and Surgeon's Advisor for about 10 years. Our website consistently ranks #1 in our market and our number of visitors to our site had doubled over the years and continues to grow. Our office schedule is completely booked for 5 months. We have found Surgeon's Advisor to be nimble in addressing changes in search algorithms and always keeps us on top. They run their business with honesty and integrity. I would advise anyone looking to be #1 in their market to consider Surgeon's Advisor.
I have known Robert for many years. Since the beginning he and his company have set themselves apart by operating with the highest level of integrity and honesty I have ever seen in this industry. Surgeon's Advisor works for many of my colleagues, too, and also counts various academies and societies as clients. To have made it over 15 years on word-of-mouth referrals, especially in this crowded space, speaks volumes about how their team listens to their clients and builds their business to better serve them.
In terms of performance, it has been nothing short of spectacular. I am the most visible rhinoplasty surgeon in my large city and have the best overall reputation around. I owe much of my success to Robert and his team. I intend to stay a client for life. I sleep at night knowing Robert is at the helm, even if the Internet is always changing and moving in different directions. He was first in mobile, first to achieve GDPR-compliance, first to show stars on practice websites, and many more. They stay ahead of the curve so I can focus on what I do best, knowing that they are and will be providing a constant funnel of qualified, prospective patients.
I strongly endorse Surgeon's Advisor and appreciate what they have achieved on my behalf.